Common Issues and Their Solutions

This document outlines some common issues users may encounter while using Headtower, along with their solutions.

Login does not work

TIP

Headtower tries to detect misconfigurations and will surface a warning banner on the login page if it detects any abnormalities. You may see a banner like this:

Login Warning Banner

If you attempt to log in to Headtower but nothing happens, it may be due to a misconfiguration of the server cookie settings. In your Headtower configuration, ensure that server.cookie_secure is set appropriately based on how you are accessing Headtower:

• Serving over HTTPS: cookie_secure should be enabled (true).
• Serving over HTTP: cookie_secure should be disabled (false).